1. Introduction

Welcome to Domus ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform.

2. Information We Collect

We collect information that you provide directly to us, including:

Name, email address, and contact information
Company name and business details
Account credentials and authentication information
Project and site data you input into the platform
Communications and correspondence with us
Payment and billing information

We also automatically collect certain information when you use our services, including device information, log data, usage data, and cookies.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments and questions
Analyse usage patterns and optimise user experience
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

With service providers who perform services on our behalf
With your consent or at your direction
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate data
Deletion of your personal information
Objection to or restriction of processing
Data portability
Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@domus.com
Contact form: Get in Touch