Getting Started with Domus: Fast Implementation & Onboarding
From first conversation through to going live with your team. Here's what to expect.
Your Onboarding Journey
Initial Demo (30 mins)
We walk you through the workflows relevant to your team. Bring a real scheme if you like. We can build an appraisal or underwriting case live during the call. No slides, no scripts. Just a plain conversation about whether Domus fits your workflow.
What to bring:
- Your current workflow pain points
- Team size and deal volume
- (Optional) A recent scheme to use as an example
Trial on Real Data (1-2 weeks)
If the demo looks promising, we set you up with a trial account and help you build 2-3 appraisals or underwriting cases on your own data. This is where you find out whether Domus actually works for your workflow. No rush, no pressure.
During the trial:
- Full platform access for your team
- Support via email and scheduled calls
- Help building workflows the right way
Commercial Discussion
After the trial, we discuss whether Domus is a good fit. If it is, we'll recommend the right package, share pricing, and answer any commercial questions. No tricks, no pressure. If it's not a fit, we'll tell you honestly.
What we cover:
- Package recommendation based on your workflows
- Pricing and contract terms
- Implementation timeline
- Support and onboarding plan
Onboarding (2-4 weeks)
We help you configure Domus for your workflows, set up templates, import existing data if needed, and train your team. The goal is to get you productive fast, not bog you down in configuration.
Onboarding includes:
- Workflow configuration and template setup
- Team training sessions (live or recorded)
- Migration support for existing schemes
- Dedicated onboarding support contact
Go Live & Ongoing Support
You're up and running. We stay in touch to make sure workflows are running smoothly, answer questions as they come up, and help you get the most value from the platform.
Ongoing support:
- Email and chat support
- Regular product updates and new features
- Quarterly check-ins to optimise workflows
- Access to resources and training materials
Typical Timeline
Initial Demo
Trial Period
Onboarding
4-6 weeks total
Common Questions
Do I need to commit before the trial?
No. The trial is genuinely no-strings-attached. If it doesn't work for you, that's fine.
How much does it cost?
Pricing depends on your package, team size, and deal volume. We share full pricing details after the demo when we understand your needs. No secrets, no tricks.
Can I migrate existing schemes into Domus?
Yes. We help you import historical data and active schemes during onboarding. The goal is continuity, not starting from scratch.
What if my team needs custom workflows?
We're flexible. Domus is built to handle UK property workflows, but we customise where needed. Enterprise packages include custom workflow configuration.
Do you offer training?
Yes. All packages include onboarding and training. We also provide ongoing resources, guides and support materials.