Frequently Asked Questions

Find answers to common questions about Domus

Getting Started

What is Domus?

Domus is a cloud-based platform designed for UK property development and lending teams. We provide viability assessment, feasibility analysis, and financial underwriting workflows in one connected platform, helping you get results in hours instead of weeks.

Who is Domus for?

Domus is built for residential developers, land and new homes agents, deal sourcers, lenders, debt funds, family offices, and analyst teams working in UK property development and capital deployment.

How do I get started with Domus?

Book a demo with our team to see Domus in action. We'll walk you through the platform, understand your workflow, and recommend the right plan for your needs. You can book a demo on our website or email us at hello@domusgroups.com.

Features & Functionality

What features are available in the MVP?

Our MVP includes: Viability & Feasibility Engine (GDV modelling, cost analysis, finance scenarios, sensitivity testing), and Capital Deployment Workflows (pipeline management, borrower evidence tracking, risk assessment, credit pack generation).

What's coming next?

We're building Planning Automation (policy extraction, constraint analysis, submission packs) and Ask Domus guidance features (structured decision support on assumptions, risks, and next-best actions). These will be available in upcoming releases.

Can I export my data and reports?

Yes! Domus allows you to export PDF and Excel reports, credit packs, and lender-ready outputs. Higher-tier plans include enhanced reporting and investment-grade outputs.

Does Domus integrate with other tools?

Enterprise plans include API access and custom integrations. We're actively building integrations based on customer feedback. Contact us to discuss your specific integration needs.

Pricing & Plans

How much does Domus cost?

Domus offers several plans tailored to different team needs: Developer, Developer Pro, Analyst, and Enterprise. Pricing varies based on features and team size. Book a demo to discuss pricing for your specific requirements.

What's included in each plan?

Developer includes core viability workflows. Developer Pro adds advanced scenarios and enhanced reporting. Analyst is designed for capital teams with underwriting workflows. Enterprise includes both developer and capital workflows at scale, with API access and dedicated support.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Contact our team to discuss your changing needs and we'll help you transition smoothly.

Is there a free trial?

We offer product demos to all potential customers. Contact us to book a demo and see Domus in action before committing to a plan.

Data & Security

Is my data secure?

Yes. We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and strict access controls. Your project data is kept confidential and secure.

Where is my data stored?

Your data is stored in secure, UK-based cloud infrastructure compliant with GDPR and UK data protection regulations.

Who owns the data I input into Domus?

You retain full ownership of all data, information, and content you submit to Domus. We use your data solely to provide and improve the service, as outlined in our Privacy Policy.

Is Domus GDPR compliant?

Yes, Domus is fully GDPR compliant. We take data protection seriously and follow all UK and EU data protection regulations.

Support & Training

What kind of support do you offer?

All plans include email support. Enterprise customers receive dedicated support and onboarding. We also provide documentation, video guides, and regular webinars to help you get the most from Domus.

Do you provide training?

Yes! We include onboarding and training with all plans. Enterprise customers receive dedicated onboarding sessions tailored to their workflows.

How quickly will I get a response to my support query?

We aim to respond to all support queries within 24 hours on business days. Enterprise customers receive priority support with faster response times.

Technical

What devices and browsers does Domus support?

Domus is a web-based platform that works on desktop, tablet, and mobile devices. We support modern browsers including Chrome, Firefox, Safari, and Edge.

Do I need to install any software?

No! Domus is entirely cloud-based. You only need an internet connection and a web browser to access the platform.

Can multiple team members use Domus simultaneously?

Yes! All plans include 5 user seats, and you can add more users as needed. Team members can collaborate on projects in real-time.

Still have questions?

Can't find the answer you're looking for? Our team is here to help.