FAQ
Common questions about Domus, how it works, and what it covers.
Getting Started
What is Domus?
Domus is a cloud-based platform for UK property teams. It brings planning intelligence, site constraints, development appraisal, viability, cashflow, reviews, and decision tracking into a single system, so teams can assess opportunities faster and make better-informed decisions.
Who is Domus for?
Domus is built for residential developers, development managers, land teams, lenders, valuers, and advisors who need to assess opportunities, build appraisals, and track decisions without bouncing between multiple systems.
How do I get started with Domus?
You can start a monthly trial on Founder or Team from the pricing routes on the site, or book a demo if you want a guided walkthrough first. Enterprise rollout is handled directly with our team.
Features & Functionality
What features are available in the MVP?
The live Domus Platform covers development appraisal, viability modelling, scenario comparison, sensitivity testing, cashflow and returns, project control, formal reviews, decision tracking, and evidence workflow around the same scheme record.
What's coming next?
We are continuing to deepen planning intelligence, assessment workflow, and decision-tracking features across the live platform.
Can I export my data and reports?
Domus supports reporting and stakeholder-ready outputs around the live scheme workflow. If you need a specific export or reporting requirement, book a demo and we can show you the current surface directly.
Does Domus integrate with other tools?
We discuss integration requirements directly with teams that need them. If integration is important to your rollout, speak with us and we will scope it with your workflow.
Pricing & Plans
How much does Domus cost?
Domus is sold publicly across three routes: Founder, Team, and Enterprise. Founder is GBP 299 per month or GBP 2,990 per year with 1 named seat. Team is GBP 499 per month or GBP 4,990 per year with 5 named seats. Enterprise is scoped with you directly.
What's included in each plan?
Founder gives you the live platform for appraisal, viability, project control, reviews, decisions, and evidence tracking. Team extends that for shared ownership and broader collaboration. Enterprise is scoped directly with organisations that need a tailored rollout.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Contact our team to discuss your changing needs and we'll help you transition smoothly.
Is there a free trial?
Yes. Founder and Team both have a 7-day trial on monthly billing. Yearly plans are direct annual contracts, and Enterprise is scoped with you directly.
Data & Security
Is my data secure?
Yes. We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and strict access controls. Your project data is kept confidential and secure.
Where is my data stored?
Your data is stored in secure, UK-based cloud infrastructure compliant with GDPR and UK data protection regulations.
Who owns the data I input into Domus?
You retain full ownership of all data, information, and content you submit to Domus. We use your data solely to provide and improve the service, as outlined in our Privacy Policy.
Is Domus GDPR compliant?
Yes, Domus is fully GDPR compliant. We take data protection seriously and follow all UK and EU data protection regulations.
Support & Training
What kind of support do you offer?
All plans include email support. Enterprise customers receive dedicated support and onboarding. We also provide documentation, video guides, and regular webinars to help you get the most from Domus.
Do you provide training?
Yes! We include onboarding and training with all plans. Enterprise customers receive dedicated onboarding sessions tailored to their workflows.
How quickly will I get a response to my support query?
We aim to respond to all support queries within 24 hours on business days. Enterprise customers receive priority support with faster response times.
Technical
What devices and browsers does Domus support?
Domus is a web-based platform that works on desktop, tablet, and mobile devices. We support modern browsers including Chrome, Firefox, Safari, and Edge.
Do I need to install any software?
No! Domus is entirely cloud-based. You only need an internet connection and a web browser to access the platform.
Can multiple team members use Domus simultaneously?
Yes. Founder is a 1-seat route and Team includes 5 named seats. If you need a broader rollout, we scope that with you through Team expansion or Enterprise planning.
Still have questions?
Our team is here to help.